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  • Leading Document Collection

    We can offer one of our standard services, or any type of bespoke collection for individual requirements.

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  • Digital Signature

    We have developed a truly groundbreaking mobile application that enables our agents to carry out their work faster and more efficiently than ever before.

  • Easy Case Monitoring

    Track your cases in real time with our user friendly interface

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  • Energy Performance Certificates

    Just EPC is the one of UK's biggest and well known network of Domestic and Commercial Energy Assessors. Just EPC offer a direct booking platform for EPC, Green deal and Validation surveys.

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  • National Coverage

    We have over 1000 agents providing around the clock service covering the UK and Northern Ireland.

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Agent Requirements

Agent requirements

As a Document Collection Field Agent, you will visit customers in their own homes, report any queries, fill in forms and obtain the necessary signatures on legal and financial documentation via a tablet, or smart phone.

You will need to be a committed, customer focused and conscientious individual to join this nationwide field force.


Field Agents are responsible for the following:

Agent need to print the docs out on every occasion when the case is not digital sign up. Even in the digital sign up jobs they will need to print T&C’s & Cover Letters to be left with the Client so they will be printing documents on every job.

  • Scan required documents within 2 hours of the appointment time.
  • Business Attire to be worn at all times, (Suit & Tie), on very hot days a Polo shirt can be worn instead. NO TRAINERS TO BE WORN ON ANY OCCASION!
  • Being accessible to the Collect a Case office staff during working hours. If we cannot contact an Agent and an Account calls chasing info, this raises complaints.
  • Completing documentation, obtaining digital signatures and collecting relevant photographic evidence using your tablet, or Smart phone
  • Obtaining copy ID and Insurance policy documentation
  • Returning completed documentation to the office immediately following completion of the appointment, or, in the case of paper documents, within 24 hours of the appointment time, or as it states on the job sheet.



Field Agents and DEA’s must possess the following:


  • Your own vehicle,
  • Smart phone,
  • Printer
  • Unrestricted access to a tablet PC with rear facing camera (Android version 3 upwards)



  • digital camera
  • printer
  • spirit level and tape
  • DEA Accredited with Elmhurst Energy is compulsory
  • Borescoped trained
  • Insurance



  • Willingness to work on a self-employed basis
  • Excellent verbal and written communication skills
  • Good IT literacy skills
  • Excellent organisational skills
  • Previous experience


Location: Nationwide (within a 30 mile radius of your home)

As an Agent, you will need to be confident and able to manage your own workload. Access to your own tablet PC is essential, as you’ll receive and submit jobs using this system.

Profit calculator

Use our Additional Income Calculator to see how much money you could add to your bottom line. Just fill in the required fields and press calculate!

Additional Income 100% Home Visit

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Commission using Collect a Case after costs


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