Collect a Case offer home visit appointments to a wide variety of companies spanning financial, legal and claims management.
Utilising a Document Collection Company can be an essential part of your sales process and can considerably improve the return rate of your documents.
We understand the frustration waiting for that important document with your clients signatures and supporting paper work to arrive back to you safely. So with our national network of professional agents to take advantage from, you can rest assure your documents are in safe hands.
Our market leading document collection appointment booking software, allows users to select live appointment times anywhere in the mainland UK and provides the customer with the details of the representative who will be attending, for added security.
Should you need your documents to be signed and returned within 24 hours, same day bookings are also available.
Businesses across the UK are moving with the times and beginning to use digital signatures; our app allows us to move with them. Digital signatures are improving conversion rates, significantly decreasing turnaround times and increasing client satisfaction.
Collect a Case can accommodate a variety of document collection appointments as part of our standard service level agreement and can also tailor our service to the bespoke needs of your business.
We would typically expect to collect 2-5 signature documents, check and collect supporting documents, i.e. bank statements, payslips or creditor documents and validate identification, like a passport or driving licence.
We have also introduced the use of digital signatures for RTA claims. A digital signature can be securely attached and time-stamped automatically to a document.
Digital Signatures allows higher conversions, simple!
We're masters at document collection and we have developed an in house system that allows you to book your own appointments in real time. It's the same team that has built our new CC-GO! Mobile, and Digital signature application. So the quality of our product shines across many platform
You can track your clients document throughout the whole process so you know exactly what stage your collection is up to, and when you'll receive your documents back.
Here’s a breakdown of our document collection service
We started to use the services of collection companies some time back, but found that inexperienced agents simply could not conduct themselves in a professional manner. We were left with the decision of either using a standard courier service or face the daunting task of building our own team of field reps. As we were only generating enough appointments to keep 2 or possibly 3 agents busy on a full time basis, there was no way we could offer a true nationwide service within acceptable time scales.
We instructed the services of Collect a Case as a last bid attempt to increase our conversion rate, and have never looked back since. The packs are complete, the appointments are sat on time and we are kept informed every step of the way. I wouldn’t think twice about recommending their service.
Collect a Case have helped us not only increase our sales figures, but have given our company a professional face. Our clients have benefited tremendously and there have been a number of occasions where we would have definitely lost the deal, had it not been for the quick thinking of the representative.
They will go the extra mile in ensuring that the deal is collected, keeping you fully informed of your case at each stage.
Collect a Cases CC-GO! Digital signature app, helped me hit my target. It was fast, efficient and reliable. It was looking bleak at one point, but from that first initial phone call on deadline day, I had the full case back to me in under 4 hours.
Well done Collect a Case, loving the Digital signature app!
CC-GO! Digital Signature app has revolutionised the way our business works, it has improved our back office processes and allowed us to reduce our turnaround times and increase our quality resulting in a much improved journey for our client.
The Digital signature app is quick and easy to use and I would recommend this to anyone.
Collect a Case are extremely proud to announce the launch of our new CC-GO! Mobile application and digital signatures, taking document collection to new levels.
This allows the hands on approach to every aspect of document collection, whether it be an instant document upload or digital signatures.